HomeResourcesAudit Database Project Compliance RecommendationsMonitoring and EvaluationProgram Performance Reporting Needs Improvement - Automated Directives System 203.3.2.

Program Performance Reporting Needs Improvement - Automated Directives System 203.3.2.

To help ensure that projects deliver their planned outputs and meet their overall objectives, missions are expected to follow the performance management steps outlined in Automated Directives System 203.3.2.

The four principal steps in performance management are:

  • Establishing a performance management framework that identifies intended results, with concurrent planning to monitor and evaluate progress toward those results,
  • Collecting and analyzing performance information to track progress toward planned results,
  • Using performance information to influence program decision making and resource allocation, and
  • Communicating results achieved, or not achieved, to advance organizational learning and tell USAID’s story.

The contractor submitted monthly reports as required by the task order contract with the mission, but these progress reports did not convey a complete picture of the progress made toward achieving planned results.

The monthly reports were only several pages long, generally contained brief descriptions of current activities, and did not track progress against targets. In addition, the contractor submitted quarterly reports, although the task order contract does not require them.

However, the quarterly reports did not compare accomplishments with established annual performance indicator targets; the reports merely listed completed and upcoming activities. This lack of monthly or quarterly tracking of results occurred because the contract does not require tracking by month or quarter.

General Recommendations

  • Require the contractor to submit periodic progress reports that clearly convey key activities/initiatives accomplished, achievements versus targets of program indicators, and outstanding issues and implementation problems and options for resolving them.

Source:  5-440-11-007-P MAY 27, 2011

The recommendations are derived from audit reports of the Office of the Inspector General. The source refers to the audit report, which is available on this site as part of the Audit Database Project: an educational tool for compliance with USAID regulations.  Please see the disclaimer of this site before using recommendations.

Tags: Monitoring and Evaluation

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